Thanks for shopping at Jigzoos.
This page is to to clarify our policy on returns and refunds.
There is no need to return a product unless it is by mutual agreement.
In the case of an incorrect order, e.g. wrong spelling or colours, a return may be requested if the product can be re-sold but there is absolutely no obligation on the customer to do this.
If a product is not received by the customer, or if it’s received damaged, faulty or incorrect, we will offer an immediate replacement at no cost, or an full refund if preferred.
For any questions on these policies, please contact me at:-
Phone:- (02) 66841076 or 0478 633603