Thanks for shopping at Jigzoos.
This page is to to clarify our policy on returns and refunds.
There is no need to return a product unless it is by mutual agreement.
In the case of an incorrect order, e.g. wrong spelling or colours, a return may be requested if the product can be re-sold but there is absolutely no obligation on the customer to do this.
If a product is not received by the customer, or if it’s received damaged, faulty or incorrect, we will offer an immediate replacement at no cost, or a full refund if preferred.
For any questions on these policies, please contact me at:-
Phone:- (02) 66841076 or 0478 633603